Cortalis app icon

Cortalis Support

Keyboard-first mind mapping for Mac, iPad, and iPhone.

Need help, found a bug, or have a feature request?
We read every message and reply from a real person.
Email contact@techtraption.com

Frequently asked questions

How do I create a child or sibling node?
Select a node, then press Tab for a new child or Enter for a new sibling. Press Space to drop a standalone node anywhere on the canvas.
Is my data private?
Yes. Every map is stored as a file on your own device, in a location you choose. Cortalis has no server and no account system — we never see or receive your content.
How do I upgrade to Advanced or Enterprise?
Open Settings → Upgrade from within the app. Subscriptions and the Advanced lifetime unlock are handled entirely through your Apple ID — manage or cancel anytime in your device's Subscriptions settings.
I lost changes / the app crashed — can I recover my work?
Cortalis autosaves continuously and keeps a History of checkpoints you can jump back to from the History panel. If the app closed unexpectedly, it will offer to recover your last draft the next time you open the map.
How do I request a refund?
All purchases go through Apple's App Store, so refunds are handled by Apple, not by us — request one at reportaproblem.apple.com.

Contact

contact@techtraption.com